Have a Shipment Issue?

At franchmart.com, we strive to provide you with high-quality products and excellent customer service. We understand that there may be occasions when you need to return an item.

To expedite the resolution process, please complete the form below and upload image(s) as evidence of the issue. Ensure that a single shot captures all broken glassware.

Complete the form within 7 days of shipment delivery.
Refunds do not apply to custom items.
This process is designed for transit-related issues only.

For more details, refer to our return policy.

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