Privacy Policy
Effective Date: June 1, 2023
This Privacy Policy outlines the practices and policies of Franchmart.com (referred to as “we,” “us,” or “our”), an e-commerce website, regarding the collection, use, and disclosure of personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the terms described in this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information from you when you visit our website or interact with our services. This information may include, but is not limited to:
- Contact information (such as your name, email address, phone number, and postal address).
- Account information (such as username and password).
- Payment information (such as credit card details or other payment method details).
- Demographic information (such as age, gender, and location).
- Communication preferences.
1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activities. This information may include:
- IP address.
- Browser type and version.
- Device type.
- Operating system.
- Referring website.
- Pages visited on our website.
- Time and date of your visit.
- The duration of your visit.
- Other similar information and statistics.
- Use of Information
We use the collected information for the following purposes:
2.1 Providing and Improving Services:
- To process and fulfill your orders.
- To personalize your experience on our website.
- To improve our products, services, and website functionality.
- To communicate with you regarding your orders, inquiries, and support requests.
- To send you important updates, newsletters, promotions, and offers.
2.2 Marketing and Analytics:
- To conduct market research and analysis.
- To send you targeted marketing communications based on your preferences.
- To measure and understand the effectiveness of our advertising campaigns.
2.3 Legal Compliance:
- To comply with applicable laws, regulations, and legal obligations.
- To prevent fraudulent activities, unauthorized access, and other prohibited or illegal activities.
- Information Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
3.1 Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as order fulfillment, payment processing, shipping, data analysis, marketing, and customer support. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from government authorities, courts, or law enforcement agencies.
3.3 Business Transfers: In the event of a merger, acquisition, sale, or transfer of assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Third-Party Links
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies and practices of those third parties before providing them with any personal information.
- Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information from our records.
- Your Choices and Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You may also opt out of receiving marketing communications from us. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this policy.
- Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website or by other means. Your continued use of our website after such modifications signifies your acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@franchmart.com
